Ptc mathcad license agreement

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Transfer license to new PC

5-Regular Member

DaveWooff

5-Regular Member ‎Jul 05, 2022 05:54 AM ‎Jul 05, 2022 05:54 AM Transfer license to new PC

I would like to transfer my fixed license to a new PC. I do not have a current support agreement/contract. Is this allowed under the terms of the license?

ACCEPTED SOLUTION
Accepted Solutions

24-Ruby II

VladimirN

‎Jul 06, 2022 02:53 AM ‎Jul 06, 2022 02:53 AM

"Transferring Mathcad License from Existing Host ID to New Host ID":

  1. Commercial / Maintenance Active Customer
  2. Student Edition or Mathcad Single User Account
2 REPLIES 2

24-Ruby II

VladimirN

‎Jul 06, 2022 02:53 AM ‎Jul 06, 2022 02:53 AM

"Transferring Mathcad License from Existing Host ID to New Host ID":

  1. Commercial / Maintenance Active Customer
  2. Student Edition or Mathcad Single User Account

5-Regular Member

DaveWooff

5-Regular Member ‎Jul 27, 2022 05:16 AM ‎Jul 27, 2022 05:16 AM

still tearing my hair out.

I have tried the link to transfer a single user license. I have my product code (

PTC Mathcad Prime 3.0
Product Code: ME030310EP1933-C6VF-WMQ4

) but get a message saying "The trial program you are requesting is no longer available." I believe this is because the code is for "initial product activation only".

OK, so I tried the findmyorder.com "method" and entered my details. It comes back with the same product code. I have all my original invoice details but cannot seem to get any further.

What do I have to do to accomplish such a simple task as transferring a license to a new PC?